G3 - Español  G3 - Português  G3 - English





Direcionando seu caminho ao sucesso!

These courses were born from the experience of the hospitality industry and with focus on daily work, but that may be useful for businesses in any industry which wish to raise their standards of service through the practice of hospitality.

As a method of learning, dynamic techniques and case studies are adopted.


  Understanding the Hospitality Market – For future professionals
  Guest Service Attendant - Enchanting by the phone
   Bellman Staff - The direct contact with the guest
  Reception - Body & soul of the hotel
  Guest Relations – The ambassador of the hotel
  Concierge I - Performance in hotels
  Concierge II - The competitive factor in customer service
  Butler Service – Hospitality & luxury
  Basic communication in Customer Service: English
  Basic communication in Customer Service: Spanish

São Paulo






 Twitter Facebook Google+ Tumblr   




© Copyright 2012 - 2018 - Direitos Reservados
G3 Capacitação Profissional e Pessoal®